Effective Date: 14 January 2025

MRI Botswana Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal data when you visit our website, www.mri.co.bw , in accordance with Botswana's Data Protection Act 18 of 2024. Please read this notice carefully to understand our practices regarding your personal data.

 

 

1. Information We Collect

a. Personal Data: We collect personal data that you provide directly to us, such as your name, email address, phone number, and any other details you submit via forms or account registration.

b. Non-Personal Data: We collect technical and usage data, including your IP address, browser type, device type, operating system, pages viewed, and the date/time of your visit.

c. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze website usage. You can manage cookies through your browser settings.

 

 

2. Lawful Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose.
  • Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests.
  • Vital Interest: It allows for the processing of personal data without consent if it is necessary to protect someone’s life

 

 

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website.
  • Respond to your inquiries or fulfil requests.
  • Improve website functionality and user experience.
  • Send marketing or promotional communications (only with your consent).
  • Comply with legal obligations or enforce our terms and conditions.

 

 

4. Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information:

  • With service providers who assist us in operating the website, subject to data processing agreements ensuring compliance with the Data Protection Act.
  • To comply with legal requirements or protect our rights.
  • In connection with business transfers, such as mergers or acquisitions, ensuring that the recipient agrees to comply with this Privacy Notice.

 

 

5. Your Rights and Choices

Under the Data Protection Act 18 of 2024, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You can request that we limit the processing of your personal data in specific circumstances.
  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller.
  • Right to Object: You can object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.

To exercise these rights, please contact us at dpo@mri.co.bw.

 

 

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

 

 

7. Cross-Border Data Transfers

We may transfer your personal data to countries outside Botswana. In such cases, we ensure that the recipient country provides an adequate level of data protection or implement appropriate safeguards, such as standard contractual clauses, to protect your data.

 

 

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. 

  •  Required by law or any code of conduct. 
  •  Required to meet regulatory requirements. 
  •  Needed for evidentiary purposes, to resolve disputes, to prevent or investigate fraud and abuse, or to enforce any contract concluded with you. 
  • Reasonably required for lawful purposes that are related to MRI Botswana Limited’s function, operations or activities. 
  •  Determined necessary in accordance with our internal document retention and destruction policies. 
  •  Required for historical, research or statistical purposes. In these circumstances we will take measures to de-identify this personal information as far as reasonably possible.

9. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. The "Effective Date" at the top indicates when the notice was last revised.

 

 

10. Contact Us

If you have questions about this Privacy Notice or wish to exercise your data protection rights, please contact us:

Email: dpo@mri.co.bw